Frequently Asked Questions

Quotes, scheduling, pricing, lawn care, and how we work — answered.

Quotes and estimates

How do I get a quote?

Fill out the quote request form or call the office nearest your property. Tell us the address, the services you're interested in, and anything specific you want us to look at. Requesting a quote is free.

Is the estimate free?

Yes. Estimates are free, with no obligation to book.

How soon will I hear back?

We respond to most quote requests within one business day. Requests that come in over the weekend are answered the next business morning.

Does someone need to come out to the property?

It depends on the work. Routine lawn maintenance can usually be quoted from the property address and lot size. Design, installation, sod, irrigation repair, and fence work may need an on-site visit so we can measure, check drainage and sun exposure, and see what we're actually working with.

Do I need to be home for the estimate?

Not for most exterior walk-throughs. If the work involves the backyard, a locked gate, or anything you want to point out in person, it helps to be there. We'll confirm when we schedule.

How long is a quote good for?

Quotes are valid for 30 days. Material-heavy jobs like sod, mulch, and fencing can shift with supplier pricing, so we'll re-confirm if more time has passed.

Service area

What areas do you serve?

We operate four offices across North Texas and serve the surrounding communities from each:

OfficeAddressPhone
Frisco2770 Main St., Suite #260, Frisco, TX 75033(972) 571-7899
Plano8105 Rasor Blvd Suite #121, Plano, TX 75024(972) 347-4924
McKinney6401 Eldorado Pkwy Suite 305, McKinney, TX 75070(972) 564-8284
Prosper202 S. Coleman St. Suite 300-3, Prosper, TX 75078(972) 890-0297

Beyond those four cities we regularly work in Allen, Celina, Little Elm, The Colony, Carrollton, Lewisville, Castle Hills/Hebron, Melissa, Grapevine, Dallas, Fort Worth, and surrounding North Texas communities.

Which office should I call?

Call the office nearest the property being serviced. If you're not sure, call Frisco at (972) 571-7899 and we'll route you.

What if I'm outside your service area?

Call us anyway. We'll tell you honestly whether we can get a crew out there, and if we can't, we'd rather say so than waste your time.

Do you work on commercial properties?

Yes. We handle both residential and commercial properties.

Services

What services do you offer?

ServiceWhat it covers
Lawn maintenanceWeekly or bi-weekly mowing, edging, line-trimming, blow-down
Lawn fertilizationSeasonal fertilizer blends matched to turf type and season
Weed controlPre-emergent and spot post-emergent treatments
Lawn aerationCore aeration to relieve compaction
Sod installationSoil prep, grading, and fresh-cut Bermuda, St. Augustine, or Zoysia
Bush and tree trimmingShrub and ornamental tree pruning with haul-off
Irrigation maintenanceSprinkler inspection, repair, and drainage improvements
Spring and fall cleanupLeaf removal, cutbacks, bed weeding, re-edging, mulch
Planting servicesTrees, shrubs, perennials, and bed design
Landscaping installationFull landscape design and construction
Fence constructionNew fence builds and replacement
Christmas lightsSeasonal holiday light design, installation, and takedown

Do I have to sign up for everything, or can I pick one service?

Pick whatever you need. Plenty of customers use us only for mowing, or only for a once-a-year cleanup. There's no requirement to bundle.

Do you do tree removal or large tree work?

We trim shrubs, small to mid-sized trees, and ornamental trees. Large tree removal and anything requiring climbing or a crane is outside what we do — we'll refer you to a certified arborist.

Do you handle hardscaping — patios, retaining walls, walkways?

Yes. We do all flatwork and install retaining walls and decorative stone landscape borders. See our gallery for samples of our work.

What grass types do you work with?

Tif 419 Bermuda, Celebration Bermuda, Raleigh and Palmetto St. Augustine, Zeon Zoysia, Palisades Zoysia, Zorro Zoysia, and Emerald Zoysia — the top-performing sod types in North Texas. For new sod we'll recommend the right one based on your sun exposure and drainage, and we source it fresh from a local Texas farm the day of installation.

Scheduling and what to expect

How often will you come out?

Weekly or bi-weekly for lawn maintenance, depending on the season and how fast your turf is growing. The schedule can always be adjusted to your preference.

What happens on a standard maintenance visit?

The crew lead walks the property first to spot toys, hoses, pet waste, and irrigation problems. Then we mow at the right deck height for your grass type and season, line-trim around trees, fences, AC units, posts, and bed edges, hard-edge the driveway, sidewalks, and bed lines with a steel-blade edger, and blow all clippings off hard surfaces. The lead does a final walk-through to check gates are latched and note anything you should know about — disease, irrigation issues, weed pressure — for next time.

What time will you arrive?

We work Monday through Friday 7am–7pm and Saturday 7am–5pm. Crews run a route, so we can give you a service day but not a precise arrival time.

Will I get a heads-up before you come?

You can always log in to the customer portal to see your upcoming and past schedule, or message us through the website, call, text, or email for up-to-the-minute updates.

Do I need to be home?

No. As long as the crew can reach every area being serviced, you don't need to be there.

What about my gate — and my dog?

Leave the gate unlocked on your service day. If it's locked and we can't get in, we'll service the front and note the backyard as missed. Please keep pets inside during the visit; it's safer for them and for the crew, and we latch every gate before we leave.

What should I do with the yard before you arrive?

Pick up toys, hoses, furniture, and pet waste if you can. The crew will work around what's there, but a clear lawn gets a better cut.

Pricing and payment

How much does it cost?

Current starting prices:

ServiceStarting price
Lawn maintenance$29.85 per visit, lots up to 8,000 sq. ft.
Fertilization and weed control program$175 per quarter
Mulching$398.50 (up to 1 cubic yard)
Landscape cleanup$498.50 (minimum cleanup for a front landscape)
Sod installation$898.50 (minimum; up to 1 pallet of Bermuda or St. Augustine)

See the pricing page for the full list. Your actual price depends on lot size, property condition, and how much work the first visit takes.

Why is my quote higher than the starting price?

Starting prices assume an average lot in reasonable shape. A larger lot, steep slopes, heavy overgrowth, or a property that hasn't been maintained in months takes more time and more haul-off, and the quote reflects that.

Am I locked into a contract?

No contracts for lawn maintenance — you can stop at any time.

How do you handle payment?

We require a major credit card on file, which is charged for the invoice once the service is performed.

Do you charge extra for haul-off?

Bagging typically has a small fee. Debris removal is priced according to what needs to be removed.

Do prices go up in peak season?

No. Pricing stays the same all year.

Lawn care specifics

How short do you cut the grass?

We set deck height for your grass type and the season — taller in summer so the canopy shades the soil and holds moisture, lower in spring and fall. Scalping a North Texas lawn in July is how you lose it.

Do you bag the clippings?

Clippings get blown off driveways, walks, and patios and back into the lawn, where they break down and return nitrogen to the soil. Bagging is available on request for a small additional fee.

How often should my lawn be fertilized?

Our quarterly fertilization program covers it: fast-release blends for spring green-up, slow-release through summer, and a potassium-heavy winterizer in fall. We check color, density, and stress before each round so the blend matches what the lawn actually needs rather than a generic calendar.

When do you apply pre-emergent?

Before soil temperatures trigger germination — late winter for summer weeds, early fall for winter weeds. Miss the window and you're spot-treating all season instead of preventing.

Will the weed treatment hurt my lawn, my kids, or my pets?

We identify the actual weed species and confirm your turf type and heat stress before choosing a product, and we spot-treat active weeds rather than blanket-spraying. The applications are pet friendly, but we recommend keeping kids and pets off the lawn for the first 12–24 hours after an application.

Do I need to water after a treatment?

It depends on the product. Some need water within 24 hours to activate, others need to stay dry. We leave clear watering instructions after every visit.

How much should I be watering?

Two to three times per week in the early morning, depending on the weather and season. City watering restrictions vary across Frisco, Plano, McKinney, and Prosper, so always check your city's guidelines for allowed days and times.

When should I aerate?

The best time to aerate a North Texas lawn is mid-April through mid-June, when soil temperatures are consistently 65 degrees or warmer, with a secondary window in September and October.

Seasons and weather

What happens if it rains on my service day?

We'll service the property as soon as it's dry enough to do the job right — usually the next day.

Do you mow in winter?

"Winter" in North Texas seems to vary every year. Some clients prefer we keep coming weekly or bi-weekly, which helps with leaf control and the winter weeds that pop up. Others don't have that need and ask us to come once a month or hold off until March.

What do you do during a hard freeze?

We send out guidance on how to get ahead of it and protect your irrigation system, plants, and trees.

When should each service happen?

SeasonTypical work
Late winterPre-emergent for summer weeds, dormant pruning, property cleanup
SpringGreen-up fertilization, cleanup, mulch, sod installation, mowing
SummerWeekly mowing at raised height, spot weed treatment, landscape cleanups, new sod installation, irrigation checks
Early fallPre-emergent for winter weeds, aeration, planting, sodding, weekly maintenance, landscape cleanup
Late fallWinterizer fertilization, leaf removal, sod installation, landscape cleanup, weekly or bi-weekly maintenance
Holiday seasonChristmas light installation and takedown

When do you install Christmas lights?

We can start Christmas light installation as early as October, and we take everything down the first week of January.

Policies

Are you insured?

Yes. We carry a general liability policy, and a certificate of insurance is available on request.

How do I skip a visit or cancel service?

Reach out by email, text, or phone at least 24 hours in advance to skip or cancel a recurring maintenance visit. See our service policy for details.

What if I'm not happy with the work?

We don't expect it, but we're not perfect and mistakes can happen. If a service wasn't up to your standard, email, text, or call us that day and we'll schedule a reservice the next day to address the issues and make it right.

What if something on my property gets damaged?

Please reach out to us as soon as possible and we'll come out to review it.

How long have you been in business?

JC's Landscaping LLC has served North Texas since 1997 — more than 20 years across Frisco, Plano, McKinney, Prosper, and the wider Dallas–Fort Worth metroplex.

Still have a question?

Call the office nearest you, or request a quote.

Office hours are Monday through Friday 7am–7pm and Saturday 7am–5pm.

Ready to get started?

Tell us about your yard and we'll send you a free estimate.